Casteel Heating & Cooling, Inc.
770-931-8178
4th consecutive year as a Home Reports™ Best Pick™
Areas Served: North Atlanta, Cherokee, Dunwoody/Sandy Springs, Gwinnett/East Metro, Roswell/Alpharetta, Cobb/Marietta
“As a 2009, 2010, and 2011 Top 25 Small Business of the Year winner, Casteel understands that customers always come first. Known for our design and craftsmanship, Casteel has been selected as a Trane Titanium Club member for offering superior service and support to homeowners.” - John Hillis, Vice President
- Services Offered: Casteel Heating & Cooling, Inc., offers a wide variety of services, including the sale, repair, and installation of air conditioners, heat pumps, furnaces, air handlers, humidifiers, zone systems, and indoor air filtration products. The company also offers energy audits.
- Company History: Casteel Heating & Cooling was founded by Bob Casteel, who currently owns the operation alongside John Hillis, the company vice president. Casteel has been serving metro Atlanta for 24 years.
- Awards & Certifications: The company is a North American Technician Excellence (NATE) Quality Circle Contractor and is recognized by the Trane Corporation as a Comfort Specialist. As of 2011, Casteel has been named one of the top 25 businesses in Cobb County by the Cobb County Chamber of Commerce for three years in a row.
“We had both our air conditioning and heating systems replaced by Casteel Heating & Cooling two-and-a-half years ago. They came in and did the job that they said they were going to do, very neatly, and now they service it for us.”
“I replaced my heating and air conditioning unit last fall with Casteel Heating & Cooling. They were just so kind and easy to understand, easy to talk to. They were very patient, did a great job with the installation, and were very professional. Their employees couldn’t have been nicer, and I would highly recommend them.”
“They’re awesome. They’ve replaced two units for me, and they do all the yearly maintenance. They’re always good. I’ve never had any problems with them.”
“Casteel Heating & Cooling did some work for me, and I was very pleased. I was impressed with the technician that came out. He was just very attentive and answered all my questions—and I had a lot of questions, so he was really good with that. I would use the company again.”
“Casteel took out my old heating unit and air conditioning unit and installed a new efficiency upgrade to give me a better airflow with a double vent system. I thought the work that they did was good and very professional. All in all, I thought they were a great company.”
“We use them on a regular basis. The last time, they put a couple of vents downstairs in our basement, and we had them replace both units for us last year. They were courteous, and it was a good experience.”
“Good. I’d recommend them. When they come on a job, they know what
they’re doing; they’ve got the tools, the equipment, and the people for
the job.”
“Casteel did a really good job. When I had a tough situation, they
returned my calls. They were able to accommodate me. They replaced one
that another company had done, and they did a much better job. They
actually improved on the work that the other company did.”
“I have been pleased with those guys, and I can trust them.”
“They had to refurbish some massive amount of ductwork under the house
where some rodents had gotten in. They were craftsmen. They were
pleasant, and they explained what they did.”
"I recommended them to three of my neighbors, and every one of them has been ecstatic."
"They're a good company and they've done good work for me. Everything from a customer service standpoint is great. The guys are professional when they show up. They actually took us out and showed us what they found on the air conditioner that they were fixing. I just thought they were really good."
"I used Casteel Heating & Cooling for air conditioning. They didn't install it, but they serviced it, and now I do a maintenance program with them, so they come out twice a year. They're a really good group of people; they don't try to oversell me on anything. It was just refreshing to know that he wasn't trying to sell me something. They're a very good group of people."
"I use Casteel Heating & Cooling; I'm on the maintenance contract. I like that they are able to pull up all my old reports on their phone when they come see me. They're very high-tech; they just pull up the previous report on their smartphone. Since they have a track record with me, they know what might have gone wrong with my system in the past."
"The company we use for heating and air is really good. It's Casteel Heating & Cooling. I like their prompt service, the integrity of the company overall, and the knowledge that they have. They are very friendly and provide a good product."
"I use Casteel, and I've been very pleased with them. They installed and serviced the system. They are very good in terms of work and service, and I've continued to use them."
"They were great. I chose them because of the overall information that I got about the service itself. I also thought they were very professional."
"I bought some heating and air conditioning units from them. I have a service contract with them also. The technicians that come out are very professional and very knowledgeable. They always clean up after themselves."
"I used Casteel Heating & Cooling. They did a great job. I've used them a couple of times, and they've always done really good work for me. I had all my ductwork replaced. Their price was really good, they're really professional, and I was really happy with everything."
"I use Casteel, and they're excellent. They show up on time and they just do really good work. I've had good experiences with them."
"They're great. The air conditioning went out, and they were able to fix it. They are just fine, honest people."
"Casteel did a very good job on the installation. They were very professional, and the sales guy was knowledgeable. He made suggestions that made sense and were consistent. I'm happy to recommend them because I was very pleased with the outcome. They do a really good job of instilling their service motto in all of the employees. They all seem to have the same attitude and work ethic. I was really pleased to see that."
"I really like Casteel Heating and Cooling a lot. They came to fix our system first, and then I had my air handler replaced. I was really pleased with them. I felt comfortable with them in the home."